Text Messaging (SMS) Terms and Conditions

Prime Living Property Management offers text messaging to owners, tenants, applicants, real estate agents, and vendors who choose to opt in.

Program Description

When you opt in, we may send text messages related to your account, your property, or your inquiry. This includes appointment and showing confirmations, maintenance and service updates, account and payment reminders, requests for documents such as updated insurance information, leasing and application updates, replies to questions you send us, and occasional information about available properties, services, and promotions from Prime Living Property Management.

How to Opt In

You opt in by checking the text message consent box on a form on our website, or by giving written consent during onboarding. The box is never checked for you. Consent is not a condition of purchase and is not required to rent from us, list a property with us, or work with us.

Message Frequency

Message frequency varies based on your account activity and the requests you make.

Cost

Message and data rates may apply. Prime Living Property Management does not charge for text messages. Standard rates from your mobile carrier apply.

How to Opt Out

Reply STOP to any message at any time to stop receiving texts. You will receive one confirmation message and then no further messages. You may also opt out by calling or emailing us using the contact information on our website.

Help

Reply HELP to any message for assistance, or contact us using the information on our website.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messages you receive come from Prime Living Property Management only. See our Privacy Policy for full details.

Last Updated: August 19, 2026